Privacy policy

PRIVACY POLICY
Last updated: March 14, 2026

NEEMA DIANA ("we", "our", "us") operates this website and online store to provide fashion products and related services to our customers. Our store is powered by Shopify, which enables us to process orders, manage payments, and operate our online services.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or communicate with us.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

INFORMATION WE COLLECT

When you use our store, we may collect the following personal information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Payment Information

  • Payment details

  • Transaction confirmations

  • Payments are securely processed through Shopify and authorized payment providers

Order Information

  • Products you view

  • Items added to cart or purchased

  • Order history, returns, and exchanges

Device and Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and interactions with our website

Communication Information

  • Messages or inquiries sent to our customer support

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and deliver your orders

  • Manage payments, returns, and exchanges

  • Provide customer support

  • Improve our website and shopping experience

  • Send order updates and service notifications

  • Send marketing communications (you may unsubscribe at any time)

  • Prevent fraud and maintain the security of our services

  • Comply with legal obligations

SHARING OF INFORMATION

We may share your personal information with trusted third parties, including:

  • Shopify, which hosts and operates our online store

  • Payment processors that securely process transactions

  • Shipping and logistics providers that deliver your orders

  • Technology and analytics providers that help improve our services

We may also disclose personal information if required by law or to protect our legal rights.

SHOPIFY SERVICES

Our store is hosted on Shopify. Shopify may collect and process certain information to operate and improve the platform.

For more information, please review Shopify’s Privacy Policy:
https://privacy.shopify.com

DATA PROTECTION AND SECURITY

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no online system can guarantee complete security.

YOUR RIGHTS

In accordance with applicable data protection laws, including Tanzania’s Personal Data Protection Act, 2022, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent to marketing communications

To exercise these rights, please contact us using the details below.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

NEEMA DIANA